Jamie’s Breast Center of Acadiana’s Testimonial

Jamie: My name is Jamie, I first became a patient of the Breast Center, in December of 2012, I was about 38 weeks pregnant. Whenever I had  first come in for an ultrasound to be done with Dr. Matthews, I had found a lump in my breast a couple of months prior during my pregnancy, and  we weren’t too worried about it. But it kept getting larger and more concerning. So, I spoke with my GYN, who had recommended that I come here for further evaluation.

 The staff was actually very accommodating, compassionate. We all know probably how it feels to be a little uncomfortable at the end of your pregnancy, and then to have the added stress of  worrying about if you know, I could possibly have breast cancer. So, they are actually very, very helpful here. I came in for the ultrasound.

Whenever the ultrasound was finished, Dr. Matthews came in, and did a few  more scans, and at the time told me that he was, you know, concerned that we should probably look further into it. So, a couple days later I came in for  a breast biopsy. At that point I was about a week away from my C-section so, I was very large, and uncomfortable, and  they were really accommodating, and made sure that everything was done to keep me, you know, kind of comfortable, and taken care of.

I had the biopsy done here, and I came back the very next day to receive the results. It was at that time, that I found out that I did, in fact, have breast cancer. Although it was kind of frightening because, not only did I find out about that, but it was hard because we couldn’t really pursue it. Because I had to have the baby first.

So, Dr. Matthews, and the nurses here were actually  very, very helpful, because they calmed me down, and tried to have everything in place for me. Dr. Matthews had already called my other  physicians, had set up appointments for me. So, as soon as I received the results here, I immediately went over to see my breast surgeon, who sat me down, talked to me about the pathology results, let me know what the next step would be. That although I would have to deliver, that we would have to act quickly. They were concerned because of the size of the masses, that it was something that had, you know, progressed and was maybe advanced stages.

So, she went ahead and set me up for an appointment with the Oncologist, so that I could take care of that after I had the baby. So, on December 20th, I delivered a healthy baby boy, 9 lbs., and we’re, we’re very excited but also very, very, scared because, although it is a very happy time in life you just don’t know. You don’t know what is going to happen. I had two girls at home and  there is a lot of what ifs, you know you want to be around. So, the Breast Center had also got me in touch with support groups. The Pink Ribbon Divas, I later became very involved with, and  they helped me through, through a lot of things. Treatment is hard, not only physically, but emotionally. So with the Breast Center and the Pink Ribbon Divas, I was actually able to see out all of my cancer treatments.  I had chemo first, I did four months of chemo, which was hard, but it was, it was doable. We got through it, and then after I did that, I had a mastectomy and following the mastectomy I had  30 rounds of radiation.

The Pink Divas and the Breast Center of Acadiana hosted monthly meetings, where we came here. It was just a nice outlet to come and talk to other women who were having the same experiences, not just about cancer, but about family, about the day to day struggles of what you will go through, and all those things really carried me, carried me through the process.

After my– one of my surgeries, I actually had an area they became concerned with. So I had my second experience with Dr. Matthews, which was  just as great as the first.

Came in, and from scheduling to the end,  it all flowed very nicely. The staff here is not only very knowledgeable but they are compassionate. And they understand how nerve racking it is whenever you find something that you are concerned with, and you know, you don’t want to hear that you have to wait three weeks to be seen. What, three weeks? Who wants to wait three weeks whenever I could possibly have cancer again? So, they get that,  and  I came back in very quickly, and had the ultrasound, and as soon as they were finished, Dr. Matthews came in, and said “Nope, we don’t have to worry about this one, everything’s good”, and that, you know, it’s a good feeling. It’s a good feeling  to be able to trust  in the doctors that you have.

 Without that trust, the doubt seems to creep in and it’s one that I can say , not only as a patient, but as a health care professional that  Dr. Matthews is amazing. You know he’s- I’ve been to other facilities and by far I would  recommend the Breast Center of Acadiana.

Not only did I say- Like I said, they are very knowledgeable and compassionate, but you can tell that their patients come first, and they’re really good at what they do, and I actually had a third, and final experience here, with  Dr. Matthews, which was only a couple of months ago. I had my final phase of reconstruction done. I had went to New Orleans and saw a Physician there and had a DIEP flap, and which, is basically, they do a tummy tuck, and make new breasts out of it.  And a couple of months after that, I felt a lump and it was actually found  by coincidence, and it just struck me odd because it was above my radiation line, and I was thinking hmm… that’s a bit odd. Maybe, you know the radiation missed something, and so I showed it to my oncologist and she said, “You know, it’s definitely something we need to look into. We always want to be very cautious”

And  I came in and saw  Dr. Gary, and  they did another ultrasound, and he once again came in the room and said “No, you know I don’t think we have to worry about this one,  it looks like it’s gonna be benign. I will review the ultrasound.”, and so you know, very excitedly I left and got back to work and noticed I had a voice mail. I checked, and it was Dr. Matthews and he said” Hey, Jamie, you know if you don’t mind just give me a call back.”, and so I did, in fact, call him back, and he said “You know, I went through your previous mammograms, and your previous films from whenever we originally diagnosed you, and he said you know, just something doesn’t set right.  I still believe that this is benign, but whenever I look at it on your previous mammogram, this new mass is almost in the same exact spot.” And he said “Because of that I really would like to be on the safe side and go ahead and biopsy it.”  Which meant a lot that, not only did he care enough that he went back and checked those things, but that he would understand you know, how I would want to be sure, and be positive that, you know, this is nothing that I need to worry about.  So I did, in fact, come back in for a second biopsy with Dr. Matthews, which went great.

You know, the nurses here are always good. Afterwards, they give you plenty of instructions. Everything is very clear, runs like a well-oiled machine, and a couple of days later I found out that, in fact it was benign so, I can speak from experience and say that I have had no bad experience here with the Breast Center. And between the doctors, the staff and even  the Pink Ribbon Divas, who’ve been associated in the past with the Breast Center, all of it has made my experience a pretty good one.

Karolyn Plaisance Breast Center of Acadiana Testimonial

 

KP: Hi, my name is Karolyn Plaisance, I am from here in Lafayette.  I was a patient here at the Breast Center of Acadiana.

BCA: What was your overall experience at the Breast Center of Acadiana?

KP:  I mean yes it was Awesome, I recommend it to everybody, you know? The staff was awesome, you know, Dr. Matthews was just oh my god, you can’t ask for better.

BCA:  How easy was it for you to schedule your appointment at BCA?

KP:  Awesome, I had no wait time, like one appointment after the other, like they, they flowed. I didn’t have to wait a week or two or what have you, my stuff got done.

BCA: How was your experience with the Staff at the BCA?

KP: Awesome, every question I had, I mean I could call them up from home and say “what do I do?”  Even some things that weren’t related to my diagnosis I would call and speak with Ms. Jean, and she’s like “this is what you do.” “OK, let me put you in touch with this person.” and it was awesome for me.

BCA: Why would you suggest the Breast Center of Acadiana?

KP:  Just the professionalism. They’re professional, but they’re also, you know very personal with you, and I don’t feel like there are any boundaries or any awkwardness. It just, it is what it is, you’re comfortable, you know? Even Dr. Matthews, I mean you could tell him anything (laughter), so yes, I mean you’re just comfortable with them.

Kelda Poynot Breast Center of Acadiana Testimonial

 

KP: My name is Kelda Poynot, I am a homeschool mom and tutor. I’ve been coming to the breast center now since they opened.

BCA:  How did you hear about the Breast Center of Acadiana?

KP: I was referred by my doctor to the Breast Center, for my mammogram, my annual mammogram.

BCA: What was your overall experience at the Breast Center of Acadiana?

KP:  It’s very welcoming,  I don’t feel hurried or rushed when I come in here. I don’t feel like I am being herded like cattle. I just come in, and they make me feel at home, and help me feel relaxed, and then we go and have the mammogram, and every tech that I’ve ever had here has just been amazing, very thorough, extremely professional. And then when they opened up the Youngfield site – that’s just been very convenient. So I had my first mammogram at that site this year, and again, same, same experience just wonderful, but just on a smaller scale there which I really liked even more, because I didn’t- I just didn’t feel like we were crowded. ….

BCA: How was your experience with the Staff at the BCA?

KP: The staff, they’re amazing. Any kind of follow up  that they’ve needed to make. Professional, well trained, again you know, you want to go someplace where you trust the doctor for whatever is needed by your doctor. But anyone from when you walk in the front door all the way through the whole process, because you may never see that doctor, because he is just going to read your mammogram, and so every, every element of that is what I really appreciate about this facility. Because from the time you walk in you’re welcomed, you’re put at ease, this is the process, and I know people  who’ve had to come back for you know biopsies, and they’ve had to come back for  another read or an ultrasound, or different things like that, and they’re just very thorough and I think that is what I appreciate most about it.

BCA: Why would you suggest the Breast Center of Acadiana?

KP:The staff, and the doctors here have always just been amazing to me, to anyone that’s ever come here, and I just feel like I would recommend that. Just to say I know they are going to do the best job they can for whatever … you know, involving the breast, whatever is needed. You know, whether it’s just a routine mammogram or whether there’s other issues going on that they need to have further testing or you know, information found.

BCA: What would you tell a friend that is fearful of getting their mammogram?

KP: That I’ll go with them [laughter]. I’ve done that before, it’s that important. Having friends that are breast cancer survivors it’s, it’s just so important, and I don’t want them to be fearful of  what they’re going to face. I tell them exactly the process that happens, you know this is, these are the steps you go through to get into the examining room, this is what’s going to happen once you are in the examining room. And I’ve gone with, with friends before, to make sure that: one, that they got there [laughter] and that they followed through with what they needed to do, because it is important.